Our Thinking

  • Too much choice: another roadblock to growth

    Kevin Luscombe AM | June, 2017

    There has been wide business news coverage for the repeated assertion from Coles’ CEO, John Durkan, that Australian grocery prices are still too high, based on global comparisons.   No doubt that suppliers to Coles and...

  • Chatbots – a new way to customer service

    Johnny Wen | June, 2017

    When was the last time you emailed an organisation for an inquiry, or phoned them about an unpleasant experience but ended up going through a chain of funnels?   If you are like most of us, not long ago.   But that is...

  • Amazon: Bring it on

    Luke White | April, 2017

    Businesses can be built a lot quicker in 21st century economies, where change operates on a daily basis. A significant change which has fundamentally disrupted traditional business operating models over the last few decades is...

    Partnering with GSG enabled us to move swiftly to a compelling solution on how to bring our global brand successfully into the Australian market. The experience, sensitivity and insight into consumer attitudes was invaluable and their guidance and counsel always right on target.

    Alison Pratt , Managing Director
    International Development Markets, Bupa
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Our Clients

  • independent-liquor
  • swinburne
  • melbourne-school-engineering
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